Nigeria experienced a technical glitch in the early hours of Saturday, November 11, 2023, which led to the omission of customer debt involving both airtime and data.
This situation alone caused controversies online as many customers who had debt running in thousands made appreciation posts on X, formerly Twitter thanking the service provider for clearing their debt through these hard times.
While this was going on, many customers were reported to have borrowed even more airtime and data since their previous debt was reported to be cleared by MTN as they claimed that the bonanza would last long following the forthcoming yuletide.
The weekend was going well as many customers even regretted to have not borrowed before the news, while others complained that they cleared their debt a day before the news.
Read more: https://www.investingport.com/appre...mtn-nigeria-finally-restores-customers-debts/